Privacy Policy

This privacy policy explains how L & J Autos ("we", "us", "our") collects, uses and protects the personal information you provide to us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

L & J Autos is the data controller responsible for your personal data. You can contact us at:

  • Address: L & J Autos, Unit 6, Durham, County Durham, DH7 9PT
  • Email: info@landjautos.co.uk
  • Telephone: 07479956149

What information we collect

We may collect and process the following information about you:

  • Your name and contact details (such as address, email address and telephone number).
  • Information you provide when enquiring about, purchasing or financing a vehicle.
  • Vehicle and part-exchange details relevant to your enquiry.
  • Details of your visits to our website and the resources you access.

How we use your information

We use your personal information to:

  • Respond to your enquiries and provide the products and services you request.
  • Process vehicle sales, finance applications and related paperwork.
  • Meet our legal and regulatory obligations.
  • Contact you about your enquiry or, where you have agreed, with relevant offers and updates.

Lawful basis for processing

We process your data where it is necessary to perform a contract with you, to comply with a legal obligation, for our legitimate business interests, or where you have given your consent.

Sharing your information

We do not sell your personal information. We may share it with finance providers, lenders and other partners where necessary to provide the services you have requested, and with regulators or authorities where required by law.

How long we keep your information

We keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting or reporting requirements.

Your rights

Under data protection law you have rights including the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details above.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk if you are unhappy with how we have handled your personal data.

Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us by email at info@landjautos.co.uk or by telephone on 07479956149.

What our customers say about us

Our Reviews

Just purchased a VW Tiguan from these guys and the service I received was first class. They all went above and beyond to help me with my tax and even gave the car a full valet before I collected it. They made sure the car was faultless before I drove it away. I would recommend this garage to anyone who is thinking of using any of there services. Thank you to Scott and the lovely lady in the office. THANK YOU! from one very happy customer. Gary
— Gary Watson
Great guy ,honest guy There service is second to none, Scot is a great guy and what he tells you he’s going to do he does it, hes a very trustworthy guy,I’m really impressed with him an would recommend him highly
— anthony wilkinson
Fantastic service Fantastic service from Scott I was looking for a car and Scott sorted me one out did all the repairs and full MOT before I bought it was immaculate inside He helped do the tax on line and nothing a bother Very helpful and very friendly garage would recommend him to anyone
— LOUISE SMITH
Outstanding Service Highly Recomend Bought a used vehicle with a warranty not many give a warranty free with buying a used vehicle. Had work done on my other vehicles and all done at a very reasonable price and very short turn around time with repairs . Would highly recommend Always polite & friendly in person or over the phone
— mark iveson
Great service Great service from Scot at L&J autos. Friendly manner, vehicle was cleaned, service and MOT complete before pick up. Scot talked through the history of the vehicle and gave advice on the best form of future maintenance. Really happy with the purchase. Would highly recommend.
— Blaine
I traveled 2 hours to view the car and was not disappointed one bit , the service provided was very professional. I returned a week later to collect the car which was serviced and given a 12 month mot , it’s such a refreshing change to deal with a trader who is honest. I would have no hesitation in recommending to anyone ! I would definitely purchase a car from them again, I wish them all the success in business for the future, Jon
— jon wait
I messaged on the Monday about some new tyres for my car, they booked me in for the next day and was in and out so quickly. Very helpful & great price. Will be returning to get my car serviced when it’s due! Thanks again!
— Alex Munro
I have used L & J Autos for a few years now as do my family for services, mots and all aspects of repair. . The service is so friendly nothing is a bother they go above and beyond in getting your car sorted. . I have total confidence and would highly recommend them
— Sandra Hodgson
Swift service, knowledgeable staff, and good prices. Will be coming here for all my car needs going forward.
— Kira Wolfe
Very helpful. I would highly recommend
— Alan Bates
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